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Care and Maintenance

With proper care, TuffSkin will serve you well for years. Ask your dealer for estimate life expectancy for your project.

10-Year Warranty, Care-and-Maintenance, & More

Performance Warranty: TuffSkin is a proprietary structural sealer developed to protect calcium based stone and metal from all etching and staining. The protected surface is warrantied to be acid, alkaline, water and oil-proof for a period of 10 years from the date of installation for any interior residential, commercial or hospitality associated environments.

Product Warranty: TuffSkin products are warrantied for 10 years for interior applications. This warranty specifically covers product against yellowing, blistering, bubbling, or delaminating from the protected surface. Warranty does not include intentional or unintentional scratching or peeling.

Life Expectancy:
TuffSkin is designed to be removable-and-replaceable.

The life expectancy of your TuffSkin purchase is directly related to use. Customers make an aesthetic decision to replace TuffSkin based on normal wear-and-tear and scratches that occur over time. This is equivalent to the decision you would make to refinish un-treated natural stone surfaces on a regular basis due to wear caused from everyday use and the occasional mishap.

TuffSkin has protected over 100,000 surfaces in the last 12 years. Historically, the decision to replace TuffSkin is an aesthetic determination based upon personal preference, whereby hotels replace every 8-10 years, busy restaurants and bars 1-5 years, and residential customers every 4-8 years. Regardless of when the decision to remove-and-replace TuffSkin is made, the performance of TuffSkin remains acid, alkaline, water and oil-proof for as long as TuffSkin is installed on the surface.

Additional Benefits:
TuffSkin is heat resistant, chemical resistant, and greatly reduces impact marks on stone tops. Although TuffSkin will scratch, the protected stone or metal never will.

Cleaning TuffSkin is simple and can be done with soap and water. You may also use any commercial cleaner and/or TuffSkin Protectant to clean the surface. Final cleaning is done with a dry microfiber towel. Do not use abrasives like Comet or Softscrub. Do not scrub with steel wool or scrape with razor blades.

Do not attempt to peel the product away from stone or metal. TuffSkin is made to be replaceable in case of damage. It is possible to peel it back with a knife or a fingernail. TuffSkin peeled away from the stone or metal is intentional damage and is not covered under the warranty.

Use a cutting board. Do not cut, chop, or slice on your counter tops. TuffSkin can be cut and scratched. Respect your beautiful stone and metal tops as if there was no coating. If any section of TuffSkin does scratch, simply call for a removal and replacement service confident your marble itself is not scratched.

Warranty Claims:
Warranty claims are made online at Warranty claims must include original paid invoice and pictures of the warranty issue. In the event the product is found to be defective under this warranty, TuffSkin Surface Protection, LLC will remove the defective film and replace it with new TuffSkin at no charge. For jobs located outside current installer territories, the customer may be responsible for travel and lodging expenses. Liability for loss or damage due to TuffSkin products is limited to the cost of the product sold.

TUFFSKIN was an affordable alternative to worry.
It's been almost a week since your crew installed your fabulous treatment on my quartz countertop and I wanted to take a moment to follow up and let you know how much I love your product. We've all heard about how the quartz is the 'bulletproof' countertop option and that supposedly nothing can harm it. While it does not need to be sealed and 99% of what goes on the counter wipes off the counter, us folks with very light or white tops can tell you that if you leave red wine sitting on the quartz for even an hour there is a very good chance that the acids in the wine will penetrate the quartz and leave a stain that can only be removed with a special poultice. I know, because that's EXACTLY what happened to my top a few weeks ago when I had some friends over and a small amount of wine was dripped on the top and I didn't wipe it off until an hour and a half later...luckily the spot was VERY small and now I'm pretty much the only one who knows that its there....but had the spill been larger, it could have caused a way worse scenario. Rather than be paranoid about policing the activities of guests when I have gatherings, I decided that TUFFSKIN was an affordable alternative to worry. Gordon and Meghan installed the protective layer on my island and immediately you could see it gave the top a more polished, rich look. They were done in less than an hour (mind you it was just my island) but they worked clean, and were happy with the job they were doing. I"m extremely pleased with my purchase. It was worth every penny, and it can give folks like myself that entertain peace of mind when it comes to red wines and red acidic based foods (I'm talking about you, tomatoes!). Thank you again.
Michael T.
Residential Customer
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